Shipping policy

Shipping Policy

Last updated: 2 September 2026

Thank you for choosing Fortuna Sunset.

Australian Shipping

We offer free standard shipping Australia-wide on all orders.

Orders are generally processed and dispatched within 1–3 business days after payment has been received.

Once your order has been dispatched, tracking information will be provided where available.

Delivery Times

Standard delivery generally takes approximately 2–7 business days after dispatch. Delivery times may vary depending on your location, and regional or remote areas may take longer. International is 7-21 days depending on carrier.

Delivery Delays

While we do our best to ensure your order arrives promptly, delivery times may occasionally be affected by circumstances outside our control, including courier delays, weather and other unforeseen circumstances.

If your order appears to be significantly delayed, please contact us and we will assist where possible.

Incorrect Delivery Information

Please ensure your delivery address is correct when placing your order. If you notice an error, please contact us as soon as possible so we can try to correct it before your order is dispatched.

Fortuna Sunset cannot be responsible for delays or additional costs resulting from an incorrect or incomplete delivery address supplied by the customer.

Contact

If you have any questions about shipping or your order, please contact Fortuna Sunset using the contact details provided on our website.